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Frequently asked questions
Do you offer meal solutions for military or government use?
Yes. Synergy Food Group offers military approved shelf-stable meal kits and customized frozen and shelf-stable options for government agencies. These products are built to support large-scale, mission-focused feeding needs.
Who uses your meals for non-emergency feeding programs?
Synergy Food Group’s meals are used by senior living communities, homebound meal delivery services, schools, shelters, outreach programs, and government organizations. They are also a fit for break and weekend feeding needs.
How can shelf-stable meal kits help during emergencies?
Shelf-stable meal kits are a practical solution for disaster preparedness, public health crises, and emergency response planning. They are also useful for organizations that need reliable meals when normal operations are disrupted.
Are your products suitable for institutional foodservice operations?
Yes. Synergy Food Group serves a range of institutional and commercial settings, including senior living facilities, schools, government agencies, and foodservice operations that need convenient meal solutions.
Are your K-12 meal kits designed for school programs?
Yes. Synergy Food Group offers fully customizable K-12 meal kits that are fully reimbursable, meet CN requirements, and are Seamless Summer compliant.
Do you offer options for different dietary needs?
Yes. Medically tailored meals are available with formulations that can support needs such as diabetic, vegetarian, gluten free, renal, high caloric, low sugar, and low salt diets.
Can meal kits be customized for our organization’s needs?
Yes. Synergy Food Group offers customizable shelf-stable meal kits and frozen meal options so programs can better match their service model, audience, and operational goals.
What types of meals does Synergy Food Group manufacture?
Synergy Food Group manufactures frozen meals, shelf-stable meal kits, medically tailored meals, and sous vide meal options. These products are designed for a variety of foodservice and institutional needs.
What are Medically Tailored Meals (MTMs)?
Medically Tailored Meals are fully prepared, clinically designed meals created by Registered Dietitian Nutritionists (RDNs) to support patients with chronic or complex health conditions. Each meal follows strict therapeutic dietary guidelines based on the patient’s medical diagnosis.
How do Medically Tailored Meals improve health outcomes?
MTMs help stabilize chronic conditions, reduce acute events, and support better disease management. Research from the Tufts Food is Medicine Institute shows MTMs can reduce hospitalizations by up to 49%, lower total healthcare costs by ~16%, and improve adherence to clinical nutrition therapy.
Who qualifies for Medically Tailored Meals?
Medically Tailored Meals are typically prescribed for individuals with diet‑related chronic diseases such as diabetes, heart failure, chronic kidney disease, COPD, cancer, and multi‑morbidity conditions. Eligibility is usually determined by a healthcare provider, care manager, or health plan.
How do MTMs reduce healthcare costs?
By providing condition‑specific nutrition, MTMs reduce emergency department visits, prevent avoidable hospitalizations, and improve disease control. National modeling shows MTMs could generate $23–24 billion in annual savings and prevent 2.6–3.5 million hospitalizations each year.
How are MTMs different from regular meal delivery programs?
Unlike general meal services, MTMs are prescribed by healthcare professionals, designed by RDNs, and aligned with clinical guidelines (AHA, ADA, KDOQI, ASPEN, AND). Meals are tailored to therapeutic needs such as sodium restriction, renal diets, carbohydrate control, or oncology‑specific nutrition.
What conditions do Synergy’s MTMs support?
Synergy offers one of the broadest MTM condition portfolios in the industry, including diabetes, CHF, CKD (stages 3–5), COPD, oncology treatment phases, hypertension, obesity, and multi‑morbidity combinations.
How are Medically Tailored Meals delivered?
Synergy provides nationwide cold‑chain delivery with temperature‑controlled logistics from production to last‑mile. Meals arrive fully prepared, clearly labeled, and ready to heat — designed for elderly, medically fragile, and high‑risk populations.
How long do patients typically receive MTMs?
The Food Is Medicine Coalition recommends that patients receive 10 - 21 meals per week for a minimum of 12 weeks, with 6 month reassessments to determine continued eligibility based on clinical need.
What support is included with MTMs?
MTMs are paired with nutrition assessments, medical nutrition therapy, ongoing monitoring, and patient engagement tools to ensure adherence and improve outcomes
What is the goal of prescribing Medically Tailored Meals?
MTM plans are designed to improve recipients' health outcomes, lower health care costs, and increase patient satisfaction.
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