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Frequently asked questions
Medically Tailored MealsMeal Kit Options & CustomizationCompliance, Nutrition & Program FitPreparedness, Recovery & Large-Scale Use
What are Medically Tailored Meals (MTMs)?
Medically Tailored Meals are fully prepared, clinically designed meals created by Registered Dietitian Nutritionists (RDNs) to support patients with chronic or complex health conditions. Each meal follows strict therapeutic dietary guidelines based on the patient’s medical diagnosis.
How do Medically Tailored Meals improve health outcomes?
MTMs help stabilize chronic conditions, reduce acute events, and support better disease management. Research from the Tufts Food is Medicine Institute shows MTMs can reduce hospitalizations by up to 49%, lower total healthcare costs by ~16%, and improve adherence to clinical nutrition therapy.
Who qualifies for Medically Tailored Meals?
Medically Tailored Meals are typically prescribed for individuals with diet‑related chronic diseases such as diabetes, heart failure, chronic kidney disease, COPD, cancer, and multi‑morbidity conditions. Eligibility is usually determined by a healthcare provider, care manager, or health plan.
How do MTMs reduce healthcare costs?
By providing condition‑specific nutrition, MTMs reduce emergency department visits, prevent avoidable hospitalizations, and improve disease control. National modeling shows MTMs could generate $23–24 billion in annual savings and prevent 2.6–3.5 million hospitalizations each year.
How are MTMs different from regular meal delivery programs?
Unlike general meal services, MTMs are prescribed by healthcare professionals, designed by RDNs, and aligned with clinical guidelines (AHA, ADA, KDOQI, ASPEN, AND). Meals are tailored to therapeutic needs such as sodium restriction, renal diets, carbohydrate control, or oncology‑specific nutrition.
What conditions do Synergy’s MTMs support?
Synergy offers one of the broadest MTM condition portfolios in the industry, including diabetes, CHF, CKD (stages 3–5), COPD, oncology treatment phases, hypertension, obesity, and multi‑morbidity combinations.
How are Medically Tailored Meals delivered?
Synergy provides nationwide cold‑chain delivery with temperature‑controlled logistics from production to last‑mile. Meals arrive fully prepared, clearly labeled, and ready to heat — designed for elderly, medically fragile, and high‑risk populations.
Do MTMs integrate with healthcare systems and Electronic Health Records (EHR)?
Yes. Synergy supports EHR integration with Epic, Cerner, and athenahealth, along with HL7 and FHIR‑based data exchange. This enables seamless referrals, outcomes tracking, and population health reporting.
How long do patients typically receive MTMs?
The Food Is Medicine Coalition recommends that patients receive 10 - 21 meals per week for a minimum of 12 weeks, with 6 month reassessments to determine continued eligibility based on clinical need.
What support is included with MTMs?
MTMs are paired with nutrition assessments, medical nutrition therapy, ongoing monitoring, and patient engagement tools to ensure adherence and improve outcomes
What is the goal of prescribing Medically Tailored Meals?
MTM plans are designed to improve recipients' health outcomes, lower health care costs, and increase patient satisfaction.
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